Vikas Thakur / / 12 min readLeaving a web agency or booking platform goes wrong when a practice discovers, on the way out, that the domain, hosting, code or patient data was never actually under its control. Run this checklist before you give notice, not after, because auDA's rules and the practice's own Privacy Act obligations both turn on who holds access, not who paid the invoice.
Vikas Thakur / / 8 min read41.9% of small Australian businesses (5 to 19 staff) had no website, according to ABS data. A newer industry study puts the figure even higher for businesses under 20 staff. Here is what the numbers actually show and why the gap has barely moved.
Vikas Thakur / / 9 min read37% of medium-sized Australian businesses already use AI, according to a 2024 survey of SME decision-makers. Official ABS data puts economy-wide adoption at just 12% in 2024-25, and the gap between the two numbers tells you exactly where the opportunity sits.
Vikas Thakur / / 13 min readNo government body or regulator publishes an official count of cosmetic clinics operating in Australia. The closest defensible figures are IBISWorld's 499 Plastic Surgeons businesses (2025) and 632 Health & Wellness Spas (2026), and neither one is a clean answer.
Vikas Thakur / / 9 min readAustralia's small business churn rate hit 30.3% in 2024-25, according to the ABS, as 437,150 new businesses entered the market and 370,500 exited. Here is what the ABS, ASIC and CommBank data actually show about why businesses fail and where the risk sits by industry.
Vikas Thakur / / 12 min readA Google Business Profile has one primary owner, and Google's own eligibility rules say a marketing agency managing it on your behalf must transfer it to you on request. Most clinics never check who that primary owner actually is until they try to switch providers. Here is how the roles work and how to check yours today.
