Vikas Thakur / / 12 min readA Google Business Profile has one primary owner, and Google's own eligibility rules say a marketing agency managing it on your behalf must transfer it to you on request. Most clinics never check who that primary owner actually is until they try to switch providers. Here is how the roles work and how to check yours today.
Vikas Thakur / / 8 min readYour obligations to patients under the Australian Privacy Principles do not transfer to a vendor because the vendor holds the database. If you cannot export, you cannot meet an access request. Test the export before you need it, not during the migration.
Vikas Thakur / / 9 min readA clinic website is not one asset. It is five, and they can be owned by five different parties. A .au domain is licensed rather than owned, and if your web developer is the registrant contact, the licence is not yours. Here is how to check each layer.